EXERCISE MORE CONTROL OVER YOUR REPUTATION.

 

Your reputation is what you say about yourself and what others say about you.  Every day customers are talking about your business online, whether on Yelp, Trip Advisor, Google+, Facebook, blogs, or elsewhere.  This chatter has a direct impact on your revenue – its’s time you join the conversation.

Reputation Monitor gives you enhanced control over your online presence by helping you correct online listings, respond to reviews, benchmark yourself against competitors and much more.

90%

Over 90% of customers say that buying decisions are influenced by online reviews

LISTINGS

MENTIONS

REVIEWS

REPORTS

Verify the accuracy of your online business listings across review sites, directory sites and social networks. Inconsistent listing data can lead to poor placement in search engine results.

Compile mentions from unstructured sources including news sites, blogs and social networks and highlight the most positive and negative mentions using automated sentiment analysis.

Pull in results from major review websites to view overall scores and see which keywords your customers are using to describe your business.

Executive reports break down how your business is faring in online conversations and gives you actionable information. Alerts are also sent every time a new mention is found.

BENEFITS

  • Hear what your customers are saying about your business on review sites, blogs and social networks
  • Ensure your online listings are consistent across the Internet
  • Monitor your employees’ activity on social media
  • See how your online presence compares to your competition
  • Receive regular, actionable reports that help improve online presence
  • Easy to use
73%

73% of customers lose trust in brands due to inaccurate local business listings